Refund Policy for All Odisha SC-ST Chamber of Commerce and Industries (OSCI)

Effective Date: 28/08/2024

Introduction

The All Odisha SC-ST Chamber of Commerce and Industries (OSCI) is committed to ensuring a transparent and fair refund process for our donors, members, and users. This Refund Policy outlines the conditions under which refunds may be issued and the process for requesting a refund.

1. Donations

1.1 Non-Refundable Contributions

All donations made to OSCI are voluntary and non-refundable. Donors are encouraged to thoroughly review the donation details before proceeding with the transaction.

1.2 Exceptional Circumstances

Refunds may be considered under exceptional circumstances, such as:

• Duplicate transactions
• Errors in the amount donated due to technical issues

Refund requests will be evaluated on a case-by-case basis and are subject to OSCI’s discretion.

2. Membership Fees

2.1 Non-Refundable Membership Fees

Membership fees paid to OSCI are generally non-refundable. Members are advised to carefully review the membership terms and conditions before completing their payment.

2.2 Exceptional Circumstances

Refunds for membership fees may be considered under exceptional circumstances, such as:

• Duplicate transactions
• Payment errors caused by technical issues

All refund requests will be reviewed on a case-by-case basis and are subject to OSCI’s discretion.

2.3 Membership Cancellation

If a member chooses to cancel their membership, no refund will be provided for any fees already paid. Members may contact OSCI for clarification or assistance regarding their membership.

3. Event Registrations and Payments

3.1 Cancellation by OSCI

If an event organized by OSCI is canceled, participants will be eligible for a full refund of the registration fees paid.

3.2 Cancellation by Participant

If a participant cancels their registration, the following conditions apply:

• More than 7 days before the event: A partial refund may be issued, subject to administrative fees.
• Less than 7 days before the event: No refunds will be provided.

3.3 Transfer of Registration

Participants may request a transfer of their registration to another individual or event, subject to approval by OSCI.

4. Refund Process

4.1 Requesting a Refund

To request a refund, please contact us at mail@osci.in with the following details:

• Name
• Transaction ID or receipt number
• Date of transaction
• Reason for refund request

4.2 Processing Time

Refunds will be processed within 14 business days of receiving the request and all required information. Refunds will be issued using the original payment method whenever possible.

5. Contact Us

If you have any questions or concerns about this Refund Policy, please contact us:

Email: mail@osci.in